Svetlana Rodgers

Svetlana Rodgers

650000
Опыт работы
Relationship Manager, Investment Consultant, Deputy Branch Manager.
Должностные обязанности:

- Improved the customer service quality (procedures and offered products) by regular analysis - Effective insuring of principles required by the Bank’s standards- Effectively supported and supervised in establishing a highly qualified team in the branch- Efficaciously took decisions in non-standard and difficult situations, successfully provided replies to customers’ questions and complaints- Maximized customers’ satisfaction through ensuring full information on products and services provided- I was actively involved in the development or the Branch’s operations, tightening the relations with customers - Increased the number of customers through introducing an effective sales process, as cross sell and the process of searching for potential personal customers

Описание деятельности компании: Citibank is the consumer banking arm of financial services giant Citigroup. Citibank has retail banking operations in more than 100 countries and territories around the world. In addition to the standard banking transactions, Citibank offers insurance, credit card and investment products. Their online services division is among the most successful in the field,[citation needed] claiming about 15 million users.
Общая информация
Отрасль: Коммерческие банки
Специализация: Инвестиционно-банковское управление
Должность: Менеджер
Великобритания
Языки
Английский (Свободный)
Немецкий (Базовый)
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