Dedicated IT Professional with practical experience in the industry since 1988. My experience ranges from entry-level position to COO position (which I held for 6 years) with knowledge in various business domains. Key area of professional expertise covers development and implementation of ERP systems, building IT infrastructure of Mobile Network Operator, gathering, developing and analysis of the business, technical and functional requirements.
Certified ITIL® Expert in IT Service Management and ITIL® Approved (Accredited) trainer.
Mature and efficient in various roles such as Delivery Manager, Project Manager, Support Engineer and Support Team Lead pocessing in-depth understanding and huge practical experience with both Waterfall and Agile methodologies.
Proven track record in understanding the business requirements and transforming them into clearly defined processes specifications for IT professionals.
Detail-oriented and precise, considering high quality standards and able to quickly resolve complex problems.
Currently, main focus and responsibility are:
- Planning, building, developing and managing the DevOps system engineers’ teams.
- Start-up projects, business strategy development, product development , project management, service delivery management and tender negotiations.
- ITIL® Training deliverance and other people education initiatives