- Configuring the system so that it monitors the right scope- Analysing raw results- Investigating discrepancies and reporting them- Supervising the appropriate publication of reports for our clients- Attending meetings with clients- Suggesting changes in monitoring perimeters to clients
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Araxxe provides monitoring services on Revenue Assurance and Service Assurance to communication companies, using a portfolio of managed services.Araxxe has designed and implemented a global test infrastructure that enables us to deliver flawless monitoring services at any point where we have a technical presence. Right now, we are present in more than 100 countries and manage more than 400 operator routes.Araxxe has developed industrial grade methods to carry out controls. We have packed more than ten years of experience in systems monitoring into turnkey services that deliver added value to communications companies.Araxxe is experienced in most of the technical glitches, revenue losses and fraud arbitrage that confront the majority of communications companies. This enables us to design call campaigns that are extremely effective from a business point of view.Araxxe has set up a global monitoring centre capable of reconfiguring our global infrastructure so that our monitoring services address new risks that directly threaten your company, within a matter of days.Araxxe operates these services in Service Bureau mode: we purchase hardware and software, and supplement off-the-shelf technologies with our own developments. We operate 100% of the service from our premises. We install our robots and servers in our own locations. We execute and monitor transactions for you. We control and produce the reports on service assurance or revenue assurance. Araxxe is neither a consultancy nor a vendor of hardware or software. We do not sell a solution, we sell results!Araxxe is particularly well positioned to deliver superior services at low cost. We can offer very competitive prices compared to home-made solutions as a result of our continuous efforts to reduce service prices. The key to the strong value of our proposals lies in the infrastructure shared across carriers and across monitoring services.Global Shared Infrastructure+365 x 24 Operation Team+Standardized Monitoring Processes=High Value, Low Cost, Global Monitoring ServicesAraxxe is continuously improving its monitoring services through innovation. Our RAOST™ method enables us to design a call sample that maximizes the probability of discovering billing errors while minimizing costs. Our TIMME™ technology enables a fully automated individual matching of invoice lines with transaction logs, leading to a higher level of detection. Our ARABYPASS™ algorithm enables us to achieve the best detection rate in the industry. Araxxe owns and manages a portfolio of international patents in these fields.Since our establishment as a private company in 2004, we have been monitoring more than 35 communications companies in various countries around the world. These operators range from large Operators with more than 40 million subscribers to small Mobile Network Virtual Operators with fewer than 50 000 subscribers.Our delivery model is a real paradigm shift in the way communications companies think and expand their revenue assurance and service assurance capabilities. Previously, they struggled with software selection, IT project problems, moving box matters and painful roadmaps. As a result of our work, they now focus on business needs, risk analysis and monitoring perimeters: Araxxe carries out monitoring on their behalf. This shift does not come naturally! Turning away from hardware and software purchase questions to the consideration of our managed services will save you time and money and produce much faster results!Araxxe is a member of the ETSI (European Telecommunications Standards Institute). The Araxxe Research & Development team is active in the monitoring of services, billing and payments.Araxxe embraced the ISO 27001 standard, the industry standard for information security management systems, since its inception. Araxxe is the first provider of monitoring services to obtain ISO 27001: 2005 certification. This means that our customers can state that the monitoring service provided by Araxxe has been certified to ensure the availability, integrity and confidentiality of information.