Highly effective, motivated manager in the financial services industry with a successful track record of developing and implementing new business transformation projects in the field of sales and services for companies and corporations.
Over 15 years of experience in the development and implementation of projects to promote sales and service to business clients in the banking and insurance market of the local and international level. Experience of implementing successful changes in strategies during crisis periods and transformation to new requirements of the financial market.
Created a new Department of Health Insurance for International companies that work in Russia and national companies. Managing a team of customer service and sales associates.
Communicating directly with the biggest customers (International corporations and National corporations) to prolong and develop contracts and to mediate any situations that may have escalated.