Виктор Корженевский

Control over daily activities of front office, reservations, bell boys, transportation department, guest relations department, business center, concierge, telephone operators, “one touch button” service, parkingEnsuring high volume of hotel’s services sales Resolving customer concerns and complaints in a timely and professional manner, rendering VIP-guests servicesStaff scheduling and time-sheet registration, managingkeeping vacation recordsWork-out and implementation of new standards of hotel servicesManaging auto-parking of Mifare systemSupervision check-in and check-out procedures, individual and group bookings coordination, knowledge of visa registration proceduresParticipation in working out the hotel sales strategy including the preparing tariffs plansCurrent statistics reportsBudgetingControlling and operating the key and lock system in the hotel