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Дмитрий Гельгор

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Опыт работы
Nokia
BI Бизнес Сервис менеджер
июля 2001
сент. 2015
Должностные обязанности:

Represent BI business service across Nokia organizations as the single point of contact
• Prepare and run regular service review meetings within ADM team and business stakeholders
• Responsible for ensuring that the service entry in the Service Portfolio/Catalog is accurate and is properly maintained
• Prepare and follow the BI service roadmap execution
• Serve as the point of escalation (notification) for major incidents
• Have a major role in establishing the root cause and proposed permanent fix for a service being evaluated.
• Responsible for ensuring that all elements required to restore a BI service are known and in place in the event of a crisis.
• Review technical data from BI domain perspective to ensure that the needs of the overall service are being met.
• Coordinate communication among ADM team, IT systems’ suppliers, software vendors and customer services
• Plan and control BI related software licenses and maintenance.
• Involved into a yearly budget planning and tracking the budget execution

Описание деятельности компании: A leading global enabler of communications services. The company provides a complete, well-balanced product portfolio of mobile and fixed network infrastructure solutions and addresses the growing demand for services with 75,000 service professionals
Обучение
Saint Petersburg State University of Information Technologies, Mechanics and Optics
Field Of Study Computer Networks and Communications
Master of Science in Computing Science and Engineering , Summa cum laude Diploma
Общая информация
Отрасль: Телекоммуникации, связь
Специализация: Информационные технологии
Должность: IT-менеджер
в браке
Финляндия
Языки
Английский (Свободный)
Финский (Разговорный)
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