Education2006-2009 St.-Petersburg State University, economic faculty, specialty “Credit and Finance”1998-2003 St.-Petersburg State Military Space Academy of A.F.Mozhajskiy, qualification “Engineer”,specialty “Automated systems of information processing and management ”, system analysis and decisionmaking.Foreign language:English: Upper-Intermediate level (business, technical, banking).Work with PC:· Microsoft Office: Word, Excel, Project, Power Point, Outlook, Access, VISIO, HTML, SQL,VBA, OLAP;· Understanding of software development life cycle;· Development of processing algorithms in different applications;· Knowledge of project managements tools;· Ability to study quickly new software;· Excellent technical background.Personal qualities:· Discipline, punctuality, endurance;· Experience of negotiations, team work, ability to work under pressure;· Realization of tasks with dispatch and in the short of time, self-management (timemanagement and work management);· Quick-learner;· Strong analytical skills.Hobby:Swimming, *In additional to CV please below list of recommendations:*1 . Antropov Eugeniy Citibank Business Manager +792188810272. Polyakova Elena Citibank Operations Head +79052301529, firstname.lastname@example.org. Alexandr Kanaev Economic Faculty of StP Universitet Dr Sc (Ec), Professor +79123182764, email@example.com. Andrey Korchagin, NCR, Key CM service head, +79859976816;5. Elena Kascheeva Economic Faculty of StP Universitet, PHD, docent of Economic Faculty of StP Universitet +79219301331, firstname.lastname@example.org;6. Alexandr Lemeshko, Citibank, IT & Voice Network StP, +79219410922;
· Analysis and commentary of management information;· Preparation of ad-hoc analysis;· BRD preparation, banking process optimization;· Overheads management for Region which includes planning and reporting;· Financial support for the financial forecasting and planning processes;· Specify the business requirements for operations department to be developed in IT systems;· Working out reports and requests for data selection from the system;· Implementation of new versions of loyalty system and revisions;· Analysis of exception cases caused by errors and failures of the system and users;· Preparation of technical documentation and manuals for users;· Driving availability of information and core systems and provide tools requirements forusefulness and acceptance;· Supporting the process of contract and customer agreement (SLA) preparation and control;· Working out functional ,integration ,dataflow ,operational models of applications (systems);· Working with HP, IBM hardware;· Working under video security system (requirements, SLA);· Manage the implementation of Business requirements, UAT;· Analyze the regulatory requirements (including CBR);· Provide ATMsCDMs malfunctions analysis through a monitoring DB and technical logs;· Scheduling of replenishment of ATMs’CDMs network in St.Petersburg and Leningrad region,analyzing and forecasting required cash ;· Maintaining an archive of ATMsCDMs logs;· Monitor ATMsCDMs connections to processing centre using special software;· ATM maintenance timely organizing;· Writing of internal procedures.Implementing newupdating existing ATMsCDMs relatedmanuals and procedures;· Monitor suspicious and security ATMsCDMs messages, help in investigations to FRAUDcases;· Seek for failure messages coming from terminals, solve problems trough remote access andormaintenance initiating;· Performing ATM investigations on ATMsCDMs faults while cash withdrawaldeposit;· Creating of automated decisions for processing information in Operation Department;· Development under MS Access, SQL tools for daily control and work of Cash Unit and ATMOPS;· Automation of process of MIS reporting(ExcelAccess: Pivote tables, OLAP cubes). Creationof the system of information gathering and its operative analysis for St.Petersburg, Moscow andother regions of Russia, reports check. Constant improvement of reporting systems;· Daily documents preparing cycle according procedure & politics;· Tasking for Software development team on automation of banking processes;· Prepare Card logs documents in according MasterVisa requirements, Payment Card IndustryData Security Standard (PCI DSS), Site data protection, Video control of CM transactions;· Checking inout charge documents;· Work with security and fraud departments for resolvings special claim of customers;· Work with archive vendor OSG;· Training and control of employees;· Check and control of monthly reports,· Work under new projects;• RAS,MIS;• CBR instructions: 76T, 109, 110I, 113I, 115I, 118I,318P, 302P.