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Александр Челышев

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Опыт работы
American Express Bank LLC
Customer Service Representative (Специалист по обслуживанию держателей карт)
Должностные обязанности:

Payment allocations Accept and process CM queries made into Moscow TSO, forward information to CSI Process Corporate cards payments Arrange copies of statements for ICC card members Accept and check Corporate Cards Applications and forward them to New Accounts UK for processing Handle client’s mail, register Corporate cardsBTA statements received in Moscow TSO and arrange distribution to clients Provide information to GE Money Bank on Emergency Check Cashing: verification of ECC limits, types of check to be used Communicate with customers over the counter and by phone Provide support and information to Corporate clients and Partner Banks distributing AMEX cards Communicate with Corporate Clients and provide Card Operations service and support to them Handle cancellation of loststolennon received cards. Arrange issuance of replacement cards Handle issuance and delivery of new cards to customers Accept new card applications, follow up on cards set up and receipt of new cards in Moscow TSO Register cards received by Moscow TSO and inform card members on receipt of the cards. Forward cards to St Petersburg TSO.

Описание деятельности компании: Commercial bank;International Corporate Charge Cards
Общая информация
Отрасль: Коммерческие банки
Специализация: Пластиковые карты
Должность: Менеджер
Москва
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